
Welcome
New Patients
We're so glad you found us. Here's everything you need to know before your first visit — no surprises, no pressure, just great care.
Getting Started
Your First Visit in 6 Simple Steps
We've made it easy. Here's exactly what to expect from the moment you call us to the moment you leave with a plan.
Schedule Your Appointment
Call us or book online — our team will find a time that works for you.
Complete Your Forms Online
Fill out your new patient paperwork online before you arrive to save time at check-in.
Meet Our Friendly Team
From the moment you walk in, our team is here to make you feel welcome and at ease.
Comprehensive Exam & Digital X-Rays
We'll take digital X-rays and perform a thorough exam. If you have recent X-rays from the last 3 months, we can use those too!
Review Your Personalized Treatment Plan
Your dentist will walk you through everything they found — clearly, honestly, and without pressure.
Leave Knowing Exactly What Comes Next
You'll leave with a clear picture of your oral health and a plan that fits your needs and goals.
Your First Visit
What to Expect
We want your first visit to feel easy and comfortable. Here's a quick look at how it goes.
01
Complete Your Forms
Fill out your new patient paperwork before you arrive to save time. You can download forms from our Patient Forms page.
02
Arrive & Check In
Arrive a few minutes early. Our front desk team will greet you, verify your insurance, and get you settled in comfortably.
03
Your Comprehensive Exam
We'll take digital X-rays, do a thorough exam, and talk through what we find — clearly and honestly, with no pressure.
Before we begin treatment, we'll review your insurance benefits and explain your estimated out-of-pocket costs whenever possible. Whether it's your first dental visit with us or you're returning to routine care after several years, we'll make sure you know exactly what to expect.
No Surprises
How Insurance Works at Merchants Walk Dental
Note: We can do our best to answer insurance questions before your appointment, but we can only run a complete check and verification of your policy and benefits once we have you scheduled and have all the information. If we learn that we can't accept your insurance, we promise we will let you know before you come in so you can decide if you'd like to keep or cancel your appointment.
Ready to Schedule?
Whether you're overdue for a cleaning, looking for a new family dentist, or simply have questions, we'd love to meet you.
Be Prepared
What to Bring In
Peace of Mind
Free Second Opinion Consultations
If you've recently visited another dental office and received a treatment recommendation that left you with questions — or simply didn't feel right — we'd like to help. Bring in your X-rays and any treatment information from your previous visit, and one of our doctors will take a look at no charge.
We won't run your insurance for the consultation itself. We will ask for your insurance information so that when we discuss any recommended treatment, we can reflect your actual benefits in the estimate — but the second opinion visit is completely free. No commitment, no pressure. Just an honest, independent assessment from a team that genuinely cares about doing right by you.
Important: To provide the most accurate second opinion, we'll need X-rays taken within the last 3 months. If your X-rays are older than that, we may need to take updated images during your visit to get a complete and current picture of your oral health.
Why We're Different
Why Patients Choose Merchants Walk Dental
Privately Owned Practice
We're not a corporate chain. Every decision we make is guided by what's best for our patients — not a quota.
Friendly, Experienced Team
Our doctors and staff have been caring for East Cobb families for over 25 years. You'll feel the difference.
Personalized Care
No two patients are the same. We take the time to understand your goals and build a plan that's right for you.
Honest Recommendations
We only recommend treatment we genuinely believe you need. If something can wait, we'll tell you.
Insurance Verification
We verify your benefits before your visit so you know what to expect — no billing surprises after the fact.
Comprehensive Care Under One Roof
From routine cleanings to implants, Invisalign, and emergency care — we handle it all right here in East Cobb.
Comfortable Environment
Our office is designed to feel calm and welcoming. We go out of our way to make every visit as comfortable as possible.
Save Time Before Your Visit
Complete your secure patient forms online before your appointment.
We also send a digital link with your appointment confirmation for easy access.
Complete Patient Forms Online"We know visiting a new dentist can feel overwhelming. From the moment you call us to the end of your appointment, our goal is to make your experience comfortable, informative, and stress-free."
Good to Know
Everything in One Place
We Accept Most Major Insurances
We work with most major dental insurance plans and will verify your benefits before treatment begins — so you always know your costs upfront. No surprises.
View Insurance InfoPatient Forms Available Online
Save time at your first visit by completing your new patient paperwork in advance. Download and fill out our forms before you arrive.
Get Patient FormsNo Dental Insurance? We're Here To Help.
We offer competitive cash fees and a special new patient deal for uninsured patients. Ask us about our options when you call — we'll find something that works for you.
Same-Day Emergency Appointments
Dental emergencies don't wait. We reserve time every single day for urgent cases — call us and we'll get you in the same day.
Emergency Dental InfoReady to Schedule Your New Patient Appointment?
We're accepting new patients and would love to welcome you to our East Cobb family. Book online or give us a call — we'll take it from there.
Built on Trust
Why Patients Stay With Merchants Walk Dental
Our goal isn't just to tell you what your insurance covers—it's to help you understand it. If you ever have questions about your benefits, we're happy to explain them in plain language.
Common Questions
New Patient FAQs
Have a question before your first visit? We've answered the most common ones below.
Find Us
Conveniently Located in East Cobb
We're just off Johnson Ferry Road in Marietta, easily accessible from East Cobb, Roswell, Alpharetta, Sandy Springs, Kennesaw, and Woodstock.
